Quality Management System Certified
We are the only careers industry company to have achieved and employ ISO 9001:2008 certification, an internationally certified process to ensure customer satisfaction, product quality and quality of results. Our customer satisfaction ratio is 99.6% and we have a record of assisting more than 85% of our customers in obtaining job interviews.

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Roadmap to SES success

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       Senior Executive Service

SES Writing Team

Barbara Adams CPRW, CEIP, CFRWC, MMRW, MFCA/T
President and CEO, CareerPro Global, Inc.

Barbara Adams has led CareerPro Global, Inc. (CPG) since 1989, and is recognized as one of the pioneers in the careers services industry. Barbara has built CPG into one of the largest and fastest-growing career services organizations industry-wide. Barbara is committed to CPG’s core factors that include quality product, exceptional customer service, and a passion for helping others achieve their career goals. She believes so strongly in these core factors that she positioned CPG to raise the bar by developing an ISO 9001:2008-guided quality process (the first in the careers industry) through which all of CPG’s processes are reviewed and measured for quality. CPG earned full ISO 9001:2008 certification/registration in 2010. Barbara and her team have recently launched the 21st Career Series publications, providing an insider’s guide on how to develop job-winning resumes and sharing helpful strategies to land federal jobs and successfully transition from the military to civilian sector.

Barbara has been an active participant in the careers community for more than 20 years. She conducts numerous career-related seminars, lectures, and workshops, and participates in many career services events. She and her team are sought-after writers and career coaches for Fortune 500 executives, federal Senior Executive Service (SES) candidates, military generals, admirals, and colonels. CPG’s impeccable reputation and quality services enlist thousands of clients such as CEOs, COOs, CFOs, CIOs, attorneys. scientists, medical doctors, health care, finance, information technology among other professions. CPG has served over 54,000 clients to date and growing.

CPG’s mission statement:
CareerPro Global and its family of websites and divisions are committed to producing premier resume and career services products, providing service excellence, remaining abreast of global employment and hiring trends, and committing to the continual improvement of CPG’s quality system. CPG’s team is recognized around the globe as premier corporate, military transition, and federal resume writers and career coaches.

Industry Credentials:

  • Master Federal Career Advisor and Trainer (MFCA/T)
  • Certified Professional Resume Writer (CPRW)
  • Master Military Resume Writer (MMRW)
  • Certified Employment Interview Professional (CEIP)
  • Certified Federal Resume Writer and Coach (CFRWC)

Career Services:

  • CPG provided free resume critiques for more than 8,700 veterans transitioning from the military to civilian sector, 2010
  • Awarded the Wounded Warriors contract for the State of Texas to provide career assessment, career coaching, job search interview tips, and resume writing to wounded veterans
  • Presenter, “The Federal Government Landscape,” CDI Conference, 2009
  • Presenter, “The Federal Government: The Roadmap Ahead and Roadmap to a Successful Military Transition,” CDI Conference, 2011
  • Awarded numerous Veterans Administration contracts to assist veterans in writing their resumes
  • Developed and launched the coveted SES Training Class for the Department of the Air Force, 2009
  • Developed and launched training curriculum for DoD: Writing ECQs and How to Find Federal Jobs
  • Developed an outplacement program for corporate America to help displaced employees land jobs
  • Training Mentor, Welfare-to-Work program for the Department of Family and Children’s Services and other non-profit agencies in middle Georgia

Career Innovation:

  • Research and Development (R&D): Launched one of the most robust new system architectures in the industry, integrating and customizing portfolios of collaborative and communication services designed to connect people, information, processes, and systems, both within and beyond CPG’s firewall. It is a secure, scalable, enterprise server used to aggregate sites, information, and applications within the organization.
  • Launched new corporate SES division in support of www.SESwriters.com
  • Led and positioned CPG to become ISO 9001:2008 certified/registered, July 2010 (the first and only in the careers services industry).
  • CPG received a perfect “no unconformities” annual ISO audit, June 2011

Memberships and Industry Participation:

  • Corporate Member, Career Directors International (CDI); Innovation Committee Member
  • Career Expert/Mentor for military, federal, and civilian resume writing, CDI
  • Certification Committee Member, Professional Association of Resume Writers (PARW), 2010
  • Member, PARW; Certification Committee (CPRW)
  • Advocate for veterans and wounded warriors

Publications::

  • Co-Author, Roadmap to the Senior Executive Service, June 2010
  • Co-Author, Roadmap to Becoming an Administrative Law Judge, August 2010
  • Co-Author, Roadmap to Job-Winning Military-to-Civilian Resumes, September 2011
  • Co-Author, Master Military Resume Writer (MMRW)
  • Co-Author, Master Federal Career Advisor and Trainer (MFCA/T)
  • Writer/Editor, “Information for Today’s Career Pro,” www.careerproplus.com, 2005 to Present
  • Contributor, The U.S. Book of Government Jobs, Vol. 11 by Dennis Damp: 2011
  • Columnist Career Tips for SES, www.FedManager.com, 2011 to Present
  • Columnist Transition Insight, www.TAOnline.com, 2005 to Present
  • Contributor, www.MilitaryHire.com, 2006 to Present
  • Contributor, www.MilitaryConnection.com, 2008 to Present

Awards:

  • “Small Business of the Year,” Governor’s Council for the State of Georgia
  • “Entrepreneur of the Year,” presented by the staff of CPG
  • “Friendship and Contributions,” Vietnam Veterans of Warner Robins, GA
  • “Ambassador’s Award,” CDI

Education & Specialized Training:

  • Degree in Business Administration and Management, UM
  • Career Coaching | Leadership | Train-the-Trainer | Personal and Corporate Branding
  • Executive Leadership | DISC Behavioral Profiling
  • ISO 9001:2008, Auditor Training
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Fran Sheridan, B.S, MFCA, MMRW, CEIP, PHR
Senior Writer / Editor and Career Coach

TORI Award Nominee for Best Military Transition Resume, 2009 and 2010
Professional Resume Writer & Senior Career Consultant, CareerPro Global, Inc., 2006-present
Master Federal Career Advisor (MFCA)
Master Military Resume Writer (MMRW)
Certified Employment Interview Professional (CEIP)
Professional Human Resources (PHR)
Member, Career Directors International (CDI)

Fran is an experienced senior writer and career coach with more than 27 years' of experience coaching and advising individuals of all ages regarding career, educational, and business choices. Since joining CareerPro Global in 2006, she has attained multiple professional certifications; developed myriad presentations for Senior Executive Service (SES) candidates, including nearly 500 ECQ and PTQ narratives; and written Military Transition Packages, KSA narratives, and private-sector resumes at all levels, including C-level positions. She is experienced across many fields and specializes in writing for candidates seeking careers in HR, IT, science and engineering, medicine (including physical/occupational therapy), logistics, communications, education/academia, vocational rehabilitation, intelligence, sales, marketing, all levels of business (including real estate and entrepreneurial ventures), emergency services, and finance, among many others. She has also made editing contributions to a variety of papers and publications, including CPG's recently published Roadmap to the Senior Executive Service.

Her accomplishments and experience include:

  • Two-time nominee for the prestigious international TORI industry award (2009, 2010)
  • CPG Training Consultant/Mentor, 2008
  • Education Specialist/Lead Counselor and Supervisor of Military Education (contractor), Robins AFB, GA, 2001-2006; Base Advisor, Robins AFB,
  • Air War College, 2001-2006
  • Senior VP/VP for Operations & Training, Southeast Learning Systems, Inc. (dba Sylvan Learning® Centers), 1989-2001
  • Executive Director, Sylvan Learning® Centers over a tri-state area (FL, AL, GA), 1990-2001
  • Former military dependent (1974-1990), including assignments in Florida, Kadena AB, Japan; New Mexico; Mississippi; and Arkansas, and international travel in East Asia.

Awards:

CareerPro Global, Inc.
- Most Executive Referrals, 2007
- Certificate of Excellence for Technical Executive Narrative Writing/Presentations, 2007
- Expert Writer, Fast Track Award, 2006

Robins AFB, GA / Hurlburt Field, FL
- Commander's Coin, for Outstanding Customer Service, 2005
- Robins AFB/Hurlburt Field Officers' Spouses' Club Scholarship Committees - Judge, 2002-2005, 1994-1999
Sylvan Learning Systems, Inc. - Outstanding Achievement in Enrollment, 1990-2001; Voice of Sylvan Award, 1990
Northwest Florida Daily News - Outstanding Business Woman of the Emerald Coast, 1996, 1997

ERA American Realty of Okaloosa County, Inc.
- Million Dollar Producer, 1982, 1983
- Graduate REALTORS Institute (GRI)—Scholarship Winner (GRI II)
- Certified Residential Specialist Candidate (CRS), ERA American Realty of Okaloosa County, Inc., 1981-1986

Education:  BS, Education (minors: Sociology/English). Summa cum laude, University of North Texas, Denton, TX

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Lee Kelley, MMRW, MFCA/T
Senior Professional Resume Development Specialist / Writer / Mentor-Trainer

Lee is a member of CPG’s senior writing team, and holds the Master Federal Career Advisor and Master Military Resume Writer credentials.  He is also our Director of Veterans Transitions and maintains the blog Veterans Transition HQ (www.veteranstransitionhq.wordpress.com).

Lee is a highly versatile writer with nine years of professional experience, and he has collaborated with a diverse range of people. He understands military and government service extremely well, since he worked his way from Private to Captain during his 14 years in the Army. He spent six of those years as a commissioned officer, including a year in Ramadi, Iraq as a Signal Officer (2005-2006).

He was awarded a Bronze Star for exemplary service in Iraq, and upon returning home he was assigned as Company Commander of 250 soldiers. In this role, he often provided professional guidance and counseling to develop soldiers and expand both their civilian and military careers. In 2007, Lee decided to leave the military to focus more on his family and pursue his professional goals.

With his unique combination of writing talent, military leadership experience, and contagious optimism, Lee is the kind of writer you want working for you.

He stands ready to partner with you in:

  • Executive Core Qualifications (ECQs) –writing and critiquing
  • Technical Qualifications (TQs) – writing and critiquing
  • Federal Career Coaching
  • Military Transition Presentations
  • Federal Government Resumes
  • Senior Executive Service (SES) Resumes
  • Private-sector resumes at all levels, up to C-level executives

Publications:

  • New York Times Op-Ed Contributor (2006, 2007)
  • Author of Fire in the Night: Creative Essays from an Iraq War Vet"
  • Co-author of Roadmap to the Senior Executive Service
  • Author of The authorized biography of Brigadier General Richard E. Fisher (2009)
  • Published in 2006 Writer's Blog Anthology; Blog of War (2007); Doonesbury.com's The Sandbox (2008); War Is... (Sep 2008)
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Bruce J. Hillman, J.D., M.M.C., MMRW, MFCA
Senior Writer / Certified Professional Resume Writer and Career Coach

Bruce's background includes a 30-year publishing and legal career involving increasing levels of corporate responsibility in high-level business communication and writing. His writing background experience encompasses consumer (The Saturday Evening Post, Kiwanis), special interest (Writer's Digest, Civil War Times), and professional/technical print and online legal and business reference (Claims, FC&S) publications. He is the author of the insurance industry technical reference book, The Commercial Property Coverage Guide, and has acted as an Expert Witness in insurance coverage litigation. An interview Bruce conducted with Southern Writer, James Dickey (Deliverance), was included in Mr. Dickey's autographical work, Night Hurdling.

Bruce is a licensed attorney and Master of Mass Communications with 24 years experience inside a major business publishing company, the last seven years as Editorial Director. In his role, he made many major presentations and addresses to insurance and financial industry groups and convocations.

Bruce expertly develops client resumes and personal narratives from entry to executive-level. He specializes in private sector, military transition resumes for senior enlisted officers, Federal government resumes- Senior Executive Service (SES), Executive Core Qualifications (ECQs), Technical Qualifications (TQs), and KSAs (Knowledge, Skill and Ability Statements).

  • Certified Military Resumes Writer (MMRW)
  • Public Speaking and Seminar Topics:
  • Great Speeches-Great Speaking: A Critical Lawyer's Skill
  • How to Read and Analyze the P&C Insurance Policy for Lawyer
  • Member, Ohio State Bar Association

Education and Specialized Training:

  • Bachelor of Arts Degree in English Literature from Ohio University, Athens. OH; Masters of Mass Communication, College of Journalism, University of South Carolina; Juris Doctorate, Salmon P. Chase College of Law, Northern Kentucky University (Cum Laude, Lead Articles Editor, No. Ky. Law Review, Inns of Court)
  • Training: Hundreds of hours of property and casualty insurance seminars taught and attended; 192 hours of Continuing Legal Education
  • Award: Customer Service Award, CPG, 2006
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Nancy H. Segal, B.A., M.A., MFCA/T, CFRW
Senior Writer and Federal Employment Consultant

Professional Resume Writer & Career Consultant, CareerPro Global, Inc.
Master Federal Career Advisor and Trainer (MFCA-T)
Certified Federal Resume Writer (CFRW)
Certified Federal Job Search Trainer
Myers-Briggs Certified

Nancy specializes in the development of senior-level federal government resumes and application packages, including Senior Executive Service (SES), Executive Core Qualifications (ECQs), Technical Qualifications (TQs), and KSAs.

  • Senior freelance writer for federal job applicants, specializing in developing successful Senior Executive Service packages on behalf of clients since 2005
  • Contributed to written/published and widely used guides on obtaining federal employment
  • Held a variety of Federal Human Resources Management positions as a supervisor and senior in-house consultant for the U.S. Treasury Department, Department of the Interior, and Department of Defense over a 30-year career
  • Trainer for numerous federal agencies specializing in human resources, including hiring, interviewing, and resume preparation
  • ISO-9001:2008 QA Training, CPG

Publications:

  • Contributor, The Book of US Government Jobs (11th Edition) by Dennis Drummond, 2011
  • Co-author, Writing Your NSPS Self-Assessment, first and second editions.
  • "It's Not Just About the Paper - Interviewing for a Federal Job," in Career Planning and Adult Development Journal, Winter 2008
  • Named contributor of multiple resumes in published resume writing books
  • Contributor to FedSmith and other online publications

Awards:

  • OCC Distinguished Service Award and numerous other agency awards

Education:

  • Master of Arts Degree in Human Resources and Labor Relations, Loyola University of Chicago, Chicago, IL
  • Master of Public Administration, American University, Washington, DC
  • Bachelor of Arts Degree in History, Goucher College, Towson, MD
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Elizabeth Juge, MFCA, CFRWC
Senior Writer / Federal Employment Consultant

Professional Resume Writer & Career Consultant, CareerPro Global, Inc.
Master Federal Career Advisor (MFCA)
Certified Federal Resume Writer and Coach (CFRWC)
Member, Career Directors International

Elizabeth specializes in the development of federal government resumes at senior levels, including Senior Executive Service (SES) and Administrative Law Judge (ALJ). She is an expert at developing content and showcasing qualifications in Executive Core Qualifications (ECQs), Technical Qualifications (TQs), and Knowledge, Skills, and Abilities (KSAs), as well as private-sector resumes. In addition to writing for a variety of fields, she has specialized knowledge in legal applications, marketing, public affairs/communications, and business/finance. Her expertise has been called upon my various organizations including the National Organization of Social Security Claimants’ Representatives (NOSSCR). She is the co-author of Roadmap to becoming an Administrative Law Judge.

  • Full-time writer/consultant and supervisor of freelance federal resume writers since 2005
  • Has written or supervised the writing of more than 1,000 successful federal and private job applications, including tens of ALJ application materials
  • Trained numerous job seekers, retiring officers, military transition counselors, and federal HR professionals in federal resume and KSA writing
  • Provided resume samples and wrote chapters on KSA writing and online builder submission in bestselling career books
  • Helped develop professional writer training curriculum
  • Served as marketing director of high-volume hotel in Fortune 500 Company

Education:

  • Bachelor of Arts Degree in Mass Communication from Tulane University in New Orleans, Louisiana

Training::

  • Master Federal Career Advisor
  • ISO-9001:2008 QA Training, CPG
  • Certified Federal Job Search Trainer
  • Certified Federal Career Coach
  • Certified Federal Qualifications Analyst
  • USDA Graduate School Qualifications Analysis
  • Six Sigma
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Deborah A. Miner, J.D., CLU, ChFC, MMRW
Senior Writer / Certified Professional Resume Writer

Debbie develops client resumes and personal narratives from entry to executive-level. Through strong research ability and the journalistic talent of gaining a view of a client's inner strengths and skills, Debbie expresses, through carefully selected words and phrases, the client's intrinsic value, significant contributions, and pledged commitment to potential employers in an employer-friendly context and format. Debbie is recognized for earning her clients the all important interview. She creates crystallized resumes for all levels and is sought after by senior executives.

  • Professional Resume Writer and Career Coach, CareerPro Global, Inc.
  • Master Military Resume Writer (MMRW)
  • 23 years in professional publishing for financial services professionals.
  • Specializes in military transition resumes for senior enlisted officers, Federal government resumes- Senior Executive Service (SES), Executive Core Qualifications (ECQs), Technical Qualifications (TQs), and KSAs (Knowledge, Skill and Ability Statements).
  • Experienced technical writer, editor, and researcher.
  • Trained and developed in-house personnel in legal writing.
  • Admitted to Ohio Bar in May, 1982
  • Member, Association of Advanced Life Underwriters
  • Chartered Life Underwriter
  • Chartered Financial Consultant

Education:

  • Juris Doctor from the Ohio State University College of Law, Columbus, OH
  • Bachelor's of Arts in History (minor in English) from Ohio State University, Columbus, OH
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Joseph Tatner, B.A., M.A., MFCA
Professional Resume Writer

With more than 25 years of worldwide experience as a Technical Writer, military veteran, entrepreneur and Information Technology (IT) Specialist, Joseph Tatner has provided services for hospitals, financial institutions, public utilities, Shell Oil, Ritz-Carlton hotels, and technology developers. Joseph will use his deep understanding of a wide variety of businesses to custom-write a resume that will present your experience with maximum impact. Joseph is a Certified Master Career Coach who specializes in translating corporate and military experience into government terms. He offers personal service to help you navigate the complex government application process, up to and including Senior Executive Service (SES) positions. Joseph receives numerous referrals and top ratings from satisfied clients.

With prior experience working in Human Resources (HR) and as an IT Recruiter, Joseph understands exactly how your resume will be reviewed and evaluated by HR personnel at every level. His IT experience adds to his expertise on the online federal government application process. Joseph has written more than a thousand resumes for various diverse positions, as well as hundreds of responses to application essay questions. Whether you are transitioning out of the military, seeking a job in the corporate world, pursuing a job with the federal government, or want a solid resume for your next government promotion, Joseph will take the time to understand your experience and craft a resume that will stand out against the competition.

RESUME SPECIALTIES INCLUDE:

  • Senior Executive Service (SES) resumes
  • Military Transition Resumes (for transition to the government or private sector)
  • Federal Government Resumes (for direct submission and all online systems)
  • Private Sector Resumes (at all levels up to C-Level executives in a wide range of specialties)
  • Executive Core Qualifications (ECQ essay questions)
  • Technical Qualifications (TQ essay questions)
  • Knowledge, Skills and Abilities (KSA essay questions)

CERTIFICATES AND AWARDS:

  • Certified Master Federal Career Advisor
  • Numerous IT training certificates
  • Marketing Certificate from the Marketing Research Association
  • Teaching Credential from the State of California
  • Numerous awards from the US Senate, Congress, Governors of California and Nevada, cities of Los Angeles and Las Vegas, etc. for promoting civic events
  • Numerous publications in newspapers, magazines and journals

Education:

  • Master of Arts in National Security Studies, California State University, San Bernardino
  • Bachelor of Arts in Communications, Chapman University

Joseph is a successful author and editor published in numerous technical journals, Webzines, business newsletters, newspapers and magazines. Publications include a wide variety of articles, technical manuals, promotional materials, press releases, position papers and training course materials. Joseph is a contributing writer to the book, Roadmap to the Senior Executive Service, edited the Opus Americana (a comprehensive book on American History) and wrote Autism: A New Hope (with Dr. Cheri L. Florence).

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